Wednesday, 2 April 2014

Brown (or White) Envelope Disorder - Living in Fear of the Letterbox

As I write this I am recovering from what we campaigners call ‘Brown Envelope Disorder’ – or ‘White Envelope Disorder’ (since it applies in equal measures now). It is what happens to a disabled or ill [benefit claimant] when a brown or white envelope appears on the doormat, particularly those marked ‘DWP’ –Department for Work and Pensions.
I was upstairs, waiting for my painkillers to kick in, when the letterbox went. For an ‘everyday’ person, it is normality. It is part of life. However, if you are disabled or an ill benefit claimant, living under the constant threat of an ATOS assessment or benefit sanction, [the sound of the letterbox] immediately causes the blood pressure to rise, and panic to kick in.
I sat on the bottom of the stairs, shaking and looked at the brown envelope (marked DWP) on the mat. Even though I know (rationally) that ATOS assessment envelopes are usually white, and that I am not due to be assessed for Personal Independence Payment (PIP) – the government’s replacement for Disability Living Allowance – for at least a year, the effect on me (and so many other ill and disabled people) is a reaction of pure fear. I sat there, unable to move, almost as if I was frozen to the spot. Rationality doesn’t come into it anymore. They play games, change dates, change criteria; so even if you think you know what’s what, (and when), for me (and so many others) the fear is still there. My heart begins to pound so loudly that I can hear it in my ears, and my palms begin to sweat. The rational part of me says ‘pick it up and open it. It’ll be fine’. The vulnerable, anxiety prone, part of me knows it is coming.
If I want to keep my life the way it is, I will have to go through a Disability Assessment for PIP, which is stacked against me. I will have to justify my right to the small amount of support I get. I will have to justify myself, my existence, my attempt at as normal a life as I can. I will have to sit there while someone judges me, and asks me leading, (unfair) questions, that are designed to deprive me of support and the things that able-bodied people take for granted.
I was born with Cerebral Palsy, and cannot walk or stand unaided. I suffer more or less constant pain, anxiety and depression – not to mention a few other things. The anxiety and depression have been made worse by this government and the media’s portrayal of disabled people as ‘scroungers’ and fakers. They have deliberately misled the public on the levels of benefit fraud, and we are paying the price.
I continued to sit on the bottom of the stairs, with all this going through my head. I feel worthless, and I know that I will be stripped of my Disability Living Allowance by the transition to Personal Independence Payment. I know that I am luckier than some. I have my husband (and his Pension Credit) to help us live, but for me it’s about independence. It’s about being able to behave like a ‘normal’ wife.
As things stand, I can help my husband pay the bills, I can take myself to the doctors or hospital appointments, I can go out (when I feel well enough), and see friends. I can feel like a ‘normal’ person. If they take my DLA, they take all that too – and I have spent years fighting to keep self-esteem and independence and to build a life for myself. I can’t lose it!
At this point, I am beginning to hyperventilate. ‘Be rational,’ I try to tell myself – ‘be RATIONAL!’ I fear the assessment itself even more than the consequences of it. Sitting on the stairs, I’m imagining all sorts of things. The assessor’s eyes look at me, and judging me. She looks tidy, she looks together, she tells herself. Yes I am, and I’m so lucky. What isn’t so lucky, is that I can’t sleep due to pain and anxiety….even though I’m so very tired.
I’m tired by life, and I’ve been made even more tired by government lies, and persecution, and the feeling that I have to struggle even more than I do already. Why is this happening to me? Why is this happening to any of us? Haven’t we been through enough? I start to cry. Eventually, mid panic attack, I ring my sister, who tells me to breathe deeply, and reminds me that whatever this government says or does, I am a person…and I am worth something. She tells me that if it is the assessment, I’ll handle it, and that they have no right to make me feel like this…in my own home. I tell her I’ll open the envelope and call her back, which I do.
It turns out, that is just a letter confirming my benefit amount, and my level of claim. I curse myself, knowing that I should have checked with a fellow campaigner before panicking, but like I said rationality doesn’t come into it anymore; and besides, there are so many other people like me (and worse off) that don’t have the campaigners to turn to, and don’t have the information at hand. Who cares about how they feel? This government certainly doesn’t!
As my heavy breathing subsides, I go back upstairs, and I’m physically sick in the toilet bowl. No one should be going through this. It is psychological torture, and I’ve had enough. This government needs to be held to account for its actions. There needs to be a proper impact assessment done on the Welfare Reform policy, because what I went through today is only a small part of it. It is causing pain, suffering, panic, malnutrition, isolation, homelessness, and even suicides. Somebody, somewhere, needs to make it stop… Now!

(Image: Google)


  1. Well said & brilliantly written. You have described how I feel too. The fear that grips when I hear the letterbox rattle is awful. My rheumatologist is puzzled why my condition is uncontrollable and unresponsive, even to the latest 'miracle' drugs. I know what the problem is - it is the constant stress and anxiety caused by the DWP!

  2. Ty, Helen, I think I have read this before but nothing describes it better.This is terrorism, just as bad and as deadly as any other kind. Thousands of us have already died from it in one way or another.
    There can no longer be any doubt that this is deliberate. The slow erosion, drip by drip, of hard won improvements to our mental and physical health, our self respect, our confidence. All the good slowly being sucked out of our society. I had all my dla stopped in Feb 2014.including my husbands carers allowance. We survive only because I got my state pension the same month and, early this year, were able to move to a smaller council bungalow so we can keep warm. 4 weeks ago I was told that the breast cancer we thought was cured from 2004 has returned and is now in my spine, which is crushed. I believe the fear & terror of which you speak, most certainly had a large part to play in that. So many hidden ways the evil shows itself.

  3. Helen you it it on the head.. none of us should ever live in absolute fear of an envelope dropping through the letter box, yet we do thanks to the dwp/atos/maximus/crapia etc. thus we start to suffer stress and anxiety.. on top of the many health issues some of us have.. why must we constantly have to justify being chronically sick or disabled. If we have life long health issues what is the point ? It is both a time and money wasting system.. but of course the likes of Atos etc thrive on it, they get paid millions to make our lives abject misery !

  4. Written in 2014, and the torture continues! I suffer from 'white envelope with green stripy edges' syndrome.added to the others...I'd say it's 'multiple coloured envelope' syndrome. Really struggling physically financially and mentally now, but at least helping pay off the country's debts.....